-Guaranteed departures from 2 passengers.
-People with reduced mobility: many places visited in this program, hotels and transport are not adapted for wheelchairs. wheels, please consult and notify before making the reservation. Any additional expenses for assistance required throughout the tour will be borne by the client.
-Possible changes in accommodations: if on any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must communicate before arrival on your trip, although it is not possible to guarantee any type of diet or special menu.
-Free time: during free time clients do not have transportation available. , nor a local guide.
-Possible change of route: our representative in Lapland has the full right to modify the program for the benefit of the client or for reasons of force majeure without losing none of the scheduled visits.
-Baggage: In the event of lost luggage by the airlines, it will be the responsibility of the passenger to manage the claim and call the company directly to process delivery or compensation that may apply. Luxotour will not be responsible for any processing due to loss or breakage of suitcases.
-Consumer withdrawal: the tour is sold as a closed package, so there will be no refunds or discounts. for services that clients decide not to enjoy or in which they cannot participate due to personal, medical reasons, flight schedules or other events.
-Behavior during the trip: in If a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group, he or she will be forced to leave the circuit without any type of discount or refund for the services that he or she cannot enjoy.
-Credit card: generally, hotel establishments require the passenger to provide a credit card or a cash deposit as a guarantee to be able to facilitate telephone call services, extras in bars and restaurants, minibar, laundry, room service charges, etc.
-Personal documentation and entry requirements in the different countries visited: it is the client's responsibility to find out about the current rules regarding entry and exit from the country to which you are traveling, as well as carrying the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Please note that visa, transit, entry and vaccination regulations vary from one country to another and, in turn, may be modified at short notice and without prior notice.