-Guaranteed departures for 2 or more passengers.
-People with reduced mobility: many
places in Nepal, hotels and transport are not adapted for wheelchairs, please check and notify us before booking.
Any additional costs for assistance required throughout the tour
will be borne by the client.
-Possible changes in accommodation: if in
any of the departures it is not possible to confirm the planned hotels, an alternative will be
offered to the client within the same contracted category.
-Special foods: cases of
food intolerances (allergies, celiac disease, vegetarian food, etc.) must
be communicated before arrival in Nepal, although not it is not possible to guarantee any
special diet or menu.
-Free time: During free time,
clients do not have access to transportation or a local guide.
-Possible route changes: Our
representative in Nepal has the full right to modify the program for
the benefit of the client or due to force majeure without losing any of the
scheduled visits.
-Luggage: In case of loss of luggage
by the airlines, it will be the passenger's responsibility to manage the
claim and call the company directly to process the delivery or
compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.
-Consumer withdrawal: the tour is
sold as a closed package, so there will be no refund or discount for any services that customers decide not to enjoy or in which they cannot
participate due to personal, medical, flight schedule or other events.
-Behavior during the trip: in the event that
a passenger's attitude endangers the operation of the tour and/or causes
inconvenience to the rest of the group, the latter will be forced to leave the tour without
any type of discount or refund for the services they cannot enjoy.
-Credit card: generally, hotel establishments
require the passenger to have a credit card or a cash deposit as a guarantee to facilitate the services of
phone calls, extras in bars and restaurants, minibar, laundry,
room service charges, etc.
-Personal documentation and entry requirements
in Nepal: It is the client's responsibility to inform themselves about the regulations
in force regarding entry and exit to the country to which they are traveling, as well as
to carry the personal documents required by the authorities. Luxotour does not
assume any responsibility in this regard. Please note that
visa, transit, entry and vaccination regulations vary from one country to another and can also be modified at short notice and without prior notice.