Svalbard Polar Getaway, no flights

• Airport/hotel transfer
• 5 nights at the hotel with breakfast.
• 3 dinners.
• Sights described in the itinerary with a bilingual guide (Spanish/Italian).
• 24-hour assistance telephone at your destination.
• Basic travel assistance insurance.

• Scheduled flights.
• Services not specified as included.
• Personal expenses.
• Luggage service.
• Tips to porters, drivers, and guides.
• Drinks during lunches and dinners.
• Optional insurance.
• Other lunches and dinners not specified as included.

Ground Services:

• Cancellations made between 36-22 days before the start of the trip are subject to a penalty of 25% of the total amount of the confirmed services.
• Cancellations made between 21-9 days before the start of the trip are subject to a penalty of 50% of the total amount of the confirmed services.
• Cancellations made within 8 days prior to the start date of the trip are subject to a penalty of 100% of the total amount of the confirmed services.

Flights:

• Air reservations do not allow name changes and once tickets are issued, they are non-refundable.

-Guaranteed departures from 2 passengers.

-Luggage during the tour: A maximum of 1 suitcase of 20 kg per passenger and 1 handbag of up to 10 kg is allowed. Access could be denied to those who exceed these limits, or passengers would have to assume the high costs of additional luggage.

-People with reduced mobility: Many places included in this program, hotels and transport are not adapted for wheelchairs, please consult and notify us before making the reservation. Any additional costs for assistance required throughout the tour will be borne by the client.

-Accommodation: In Northern Europe, there is no official star classification for hotels. We work with standard establishments, with functional and simple decoration and services. The rooms are usually smaller than the international average and it is rare for them to have air conditioning, all have a private bathroom and window.

-Possible changes in accommodation: if for any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival at your trip, although it is not possible to guarantee any type of special diet or menu.

-Free time: during free time clients do not have access to transportation or a local guide.

-Possible change of route: our representative in Scandinavia has the full right to modify the program for the benefit of the client or for reasons of force majeure without missing any of the visits scheduled.

-Checked baggage on flights: In the event of loss of baggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.

-Consumer withdrawal: the tour is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.

-Behavior during the trip: in the event that a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group or at the hotels, they will be forced to leave the tour without any type of discount or refund for the services they cannot enjoy.

-Credit card: generally, hotels require the passenger to have a credit card or a cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Currency and payments: Foreign currencies are rarely accepted in these countries. ATMs are available almost everywhere, even in rural areas. Cards are widely accepted, even for small purchases. The use of cash is becoming less common.

-Personal documentation and entry requirements for the different countries visited: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit to the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and are subject to change at short notice and without prior notice.

This program is geared toward adults and may be tiring for children under 7, which may be uncomfortable for families and other passengers. We recommend avoiding traveling with young children. We also do not guarantee child seats or supports on transportation, and parents must provide them or cover the cost if available.

Published child prices apply to children ages 7-11, sharing a room with two adults.

-Climate: In these latitudes, the weather is constantly changing, so dressing in layers is best. This way, you can adjust your clothing according to the temperature. Don't forget to bring a warm jacket, raincoat or umbrella, and comfortable rain shoes. Even in summer, evenings and nights, especially in the mountains, can be chilly.

-Meals: Nordic meals are based on pork, salmon, red meat, fish, or chicken, with sauces, onions, and garlic. They are often accompanied by boiled potatoes and berry jam. Bread is eaten more for breakfast than for lunch or dinner. In places with few options, meals are included in the program;

where not, the guide will recommend alternatives. Meal prices in the Nordic countries are high, and in some cases, stops for meals are made in areas with limited options and little time due to the distances involved, so it is advisable to bring a snack. The quality of service in restaurants is often below expectations compared to other destinations.

-Guide: The accompanying guide joins the tour from the afternoon of arrival or the following morning. Their role is to ensure an organized experience, coordinating the itinerary, logistics, and schedules with drivers, accommodations, and restaurants. They also assist travelers with problem-solving and provide practical information about the destination, although they do not delve into the local history or culture.

-On the bus: The region is characterized by its unique geography, which influences the adaptation of its inhabitants and the layout of roads with bridges, tunnels, and ferries. This means that caution is required when driving and travel times are longer than in other destinations. Itineraries include long days of driving with regular stops. The guides provide commentary that enriches the trip. Although the buses don't have functioning restrooms, rest stops are made.

-Tipping: On tours with an escorted guide and bus, it's common to leave a tip as recognition for the guide and driver's good work. There's no set amount, but it's a nice way to show your appreciation.