-Guaranteed departures from 4 passengers, according to the published departure schedule for this program.
-People with reduced mobility: Many places, hotels, and transportation are not wheelchair accessible. Please check and notify us before booking. Any additional assistance costs required during the tour will be the responsibility of the client.
-Rooms: Single rooms may be smaller than double rooms. Triple rooms cannot be guaranteed until confirmation is received from each hotel. These rooms are generally double rooms with 2 single beds or 1 double bed + 1 small folding bed.
-Possible changes to accommodations: If it is not possible to confirm the planned hotels for any of the departures, an alternative will be offered to the client within the same contracted category.
-Special diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in South Korea, although it is not possible to guarantee any type of special diet or menu.
-Free time: During free time, clients do not have transportation or a local guide.
-Possible route changes: Our representative in South Korea has the full right to readjust the order and schedule of visits, hotels, restaurants, and means of transport once the trip has begun and for the benefit of the client, or cancel the program due to force majeure, without prior notice and without this implying any type of refund.
-Baggage: In case of loss of baggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any claims related to lost or damaged luggage.
-Consumer Withdrawal: The program is sold as a closed package, therefore there will be no refund or discount for services that clients choose not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.
-Conduct During the Trip: If a passenger's behavior jeopardizes the operation of the tour and/or causes disturbance to the rest of the group or at the hotels, they will be forced to leave the tour without any discount or refund for services they cannot use.
-Credit Card: Generally, hotels require passengers to provide a credit card or a cash deposit as a guarantee to provide services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.
-Personal Documentation and entry requirements for South Korea: It is the client's responsibility to inform themselves about the current entry and exit regulations of the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and may be subject to change at short notice.