• Scheduled flights.
• Arrival and departure transfers in Nairobi.
• Transportation in a 7-seater 4x4 Safari Land Cruiser with pop-up roof during the safari (vehicles without air conditioning) and with a Spanish-speaking driver-guide.
• 1 night hotel accommodation in Nairobi, with breakfast.
• 4 nights safari on a full-board basis, excluding drinks.
• 3 nights in Zanzibar, at the hotel and meal plan chosen by the client. (with option of extra nights)
• Park entrance fees.
• Emergency and evacuation services (AMREF Flying Doctor's Service).
• Water in the vehicle during the safari (refrigerated water tank). (The customer will need to bring their own refillable bottle)
• Safari hat.
• Plus travel assistance insurance.

• Visas.
• Electronic Travel Authorization - ETA (currently $30 per person + fee approx. $34) - www.etakenya.go.ke/es
• Airport/hotel/airport transfers in Zanzibar.
• Tips.
• Optional insurance.
• Drinks during lunch and dinner.
• In general, any extra services not specified above, such as special meals, personal expenses, or anything else not specified as included.

- MANAGEMENT FEES: From the moment the booking is made, €30 per booking

- FLIGHTS: 100% penalty from the moment the airline tickets are issued. Date and name changes are not permitted.

- LAND SERVICES:

Cancellations received between 60 and 35 days prior to the start date of services will incur a charge of 25% of the total cost of services.

Cancellations received within 34 days prior to the start of services will incur a charge of the total cost of services.

Children under 12 are not accepted on regular safaris (shared with other clients), as these trips have fixed departure times that must be respected to avoid disrupting other tours. For families with children, we recommend a private safari, which offers flexibility and a more inclusive experience tailored to the needs of all family members.

-Guaranteed departures from 2 passengers: Mondays year-round (arriving in Nairobi on Tuesdays).

-Free time: During free time, clients do not have transportation or a local guide.

-Possible route change: Our representative in Kenya has the right to modify the program for the client's benefit or due to force majeure without losing any of the scheduled visits.

-Possible changes to accommodations: If it is not possible to confirm the planned hotels or lodges for any of the departures, an alternative will be offered to the client within the same contracted category.

-The maximum occupancy in most lodges is 2 people per room. If you wish to travel in a triple room, please request a quote from your travel agency.

-Luggage: In case of loss of luggage by For airlines, it will be the passenger's responsibility to manage the claim and contact the company directly to arrange for the return of luggage or any applicable compensation. Luxotour will not be responsible for any claims related to lost or damaged luggage.

-People with reduced mobility: Some places, hotels, and transportation are not wheelchair accessible; please check and notify us before making your reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Kenya, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's behavior jeopardizes the operation of the tour and/or causes discomfort to the rest of the group, they will be obliged to leave the tour without any discount or refund for the services they cannot use.

-Credit Card: Generally, Hotels require passengers to provide a credit card or cash deposit as a guarantee to cover services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal Documentation and Entry Requirements for Kenya and Tanzania: It is the client's responsibility to be aware of the current entry and exit regulations for the country being visited, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and may be subject to change at short notice.

On scheduled safaris, space is limited and one suitcase per person is permitted. Soft-sided luggage, such as a duffel bag, is recommended as space is limited in the 4x4 vehicles. Large suitcases exceeding 60x42x26 cm cannot be stored in the 4x4s and should not be used.

Luggage and personal belongings travel at the owner's risk.