-Guaranteed departures from 2 passengers.
-Luggage during the tour: A maximum of 1 suitcase of 20 kg per passenger and 1 handbag of up to 10 kg is allowed. Access could be denied to those who exceed these limits, or passengers would have to assume the high costs of additional luggage.
-People with reduced mobility: Many places included in this program, hotels and transport are not adapted for wheelchairs, please consult and notify us before making the reservation. Any additional costs for assistance required throughout the tour will be borne by the client.
-Accommodation: In Northern Europe, there is no official star classification for hotels. We work with standard establishments, with functional and simple decoration and services. The rooms are usually smaller than the international average and it is rare for them to have air conditioning, all have a private bathroom and window.
-Possible changes in accommodation: if for any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival at your trip, although it is not possible to guarantee any type of special diet or menu.
-Free time: during free time clients do not have access to transportation or a local guide.
-Possible change of route: our representative in Scandinavia has the full right to modify the program for the benefit of the client or for reasons of force majeure without missing any of the visits scheduled.
-Checked baggage on flights: In the event of loss of baggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.
-Consumer withdrawal: the tour is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.
-Behavior during the trip: in the event that a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group or at the hotels, they will be forced to leave the tour without any type of discount or refund for the services they cannot enjoy.
-Credit card: generally, hotels require the passenger to have a credit card or a cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.
-Currency and payments: Foreign currencies are rarely accepted in these countries. ATMs are available almost everywhere, even in rural areas. Cards are widely accepted, even for small purchases. The use of cash is becoming less common.
-Personal documentation and entry requirements for the different countries visited: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit to the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and are subject to change at short notice and without prior notice.