Cultural Japan at your own pace, without flights

• Airport/hotel transfer in Tokyo, regular service with Spanish-speaking assistance.
• 7-day JAPAN RAIL PASS.
• Half-day panoramic tours of Tokyo and Kyoto, regular service with a local Spanish-speaking guide.
• 10 nights in a hotel, with breakfast.
• Plus travel assistance insurance.

• Flights.
• Tips to drivers and guides.
• Luggage handling.
• Lunches and dinners.
• Optional insurance.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses, or any other service not specified as included.

- MANAGEMENT FEES - From the moment the reservation is made € 30 / reservation.

- JAPAN RAIL PASS: Non-refundable.

- HOTELS AND OTHER SERVICES:

 *Cancellations received up to 22 days prior to the start date of the services, without penalty.

 *Cancellations received between 21 and 15 days prior to the start date of the services, will have a penalty of 20% of the total cost of the services.

 *Cancellations received between 14 and 9 days prior to the start date of the services, will have a penalty of 40% of the total cost of the services.

*Cancellations received between 8 and 5 days prior to the date of start of services, will have a penalty of 60% of the total cost of the services.

*Cancellations received from 4 days prior to the start date of the services, will have a penalty of 100%.

-Guaranteed departures for 2 or more passengers.

-The deadline for reservation requests for this tour or extra services will be 21 days prior to arrival in Japan. After this deadline, any changes or added services will incur an emergency handling fee. Requests for changes or new services cannot be guaranteed after the booking deadline.

-People with reduced mobility: Many places in Japan, hotels, and transportation are not wheelchair accessible. Please inquire and notify us before booking. Any additional costs for assistance required throughout the tour will be borne by the customer.

-Rooms: Double beds are not available. As double beds are not common in Japan, most hotels do not have this type of room.

Single-occupancy rooms may be smaller than double-occupancy rooms. Triple rooms are not available on this program.

- Extra nights: This program does not offer the option of pre/post nights. If the client wants to add nights, they will be at their own expense. If they add nights before the start of the program, they will lose the arrival transfer service in Tokyo.

- Possible changes in accommodation: If it is not possible to confirm the planned hotels for any of the departures, an alternative will be offered to the client within the same contracted category.

- Special foods: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Japan, although it is not possible to guarantee any type of special diet or menu.

- Arrival transfer in Tokyo: Transfers for flights arriving between 10:00 p.m. and 6:00 a.m. will have a supplement.

-Visits: are operated by public transport with a Spanish-speaking guide.

-Customers will spend one night in Hakone without their luggage, so please prepare hand luggage (up to 10kg) for that night. Luggage will be transported directly from Kyoto to your hotel in Tokyo.

-Free time: During free time, customers do not have access to transportation or a local guide.

-Possible route changes: Our representative in Japan has the full right to modify the program for the benefit of the client or due to force majeure without missing any of the scheduled visits.

-Luggage: In case of loss of luggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.

-Consumer withdrawal: the program is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.

-Behavior during the trip: in the event that a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group or in the hotels, they will be forced to leave the circuit without any type of discount or refund for the services they cannot enjoy.

-Credit card: generally, hotel establishments require the passenger to have a credit card or a cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and entry requirements for Japan: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit to the country to which they are traveling, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and are subject to change at short notice and without prior notice.

The price for children ages 0-5.99 does not include: crib, bed, breakfast, lunch, and dinner, and seats on the train and bus. If the guest requires these services, they will have to pay as an adult. Children 6 and older pay as an adult. Children always share a room with two adults.

How does the JR PASS work?

• You must purchase a Japan Rail Pass before starting your trip.
• Customers must activate the Japan Rail Pass and make their own train reservations.
• Once the voucher is activated, customers can reserve their desired train.
• Train reservations are subject to availability. It is recommended that you book as early as possible to get the train you want.
• If you cannot reserve a seat, you can travel without a reserved seat, but you will most likely have to stand.
• The bullet train does not have a designated space for large suitcases. Carry-on luggage (cabin-sized suitcases) can be stored in the overhead compartment.
• The JR PASS is valid on all Japan Railways (JR) trains throughout Japan (with the exception of some high-speed trains, including the Nozomi bullet train). It does not cover routes on other local rail companies or subways.
• The JR PASS must be used on consecutive days, depending on the duration contracted.

Very important note regarding prices:

The JR PASS does not have a fixed price; prices fluctuate at the same rate as the Japanese Yen. The price included in the contracted program is indicative; the final price will be communicated by Japan Railways at the time of purchasing the package.