Sri Lanka Grand Tour (2027-28)

• Scheduled flights.
• Transfers with English-speaking driver.
• Visits and excursions described in the itinerary, in regular service with English-speaking driver + Spanish-speaking guide (from day 2 to day 10), except for departures with fewer than 7 passengers, which will only have a Spanish-speaking driver-guide.
• 12 nights in hotels, with breakfast.
• 8 lunches and 12 dinners (drinks not included).
• Entrance fees to the monuments included in the itinerary: Yala National Park, Peradeniya Botanical Garden, Dambulla Temple, Temple of the Tooth in Kandy, Sigiriya Rock, Polonnaruwa Archaeological Complex, Anuradhapura, Mihintale, and Wilpattu National Park.
• Tuk rides in Ella and Kandy.
• Welcome gift which consists of a cotton bag with a gift, hand sanitizer, crackers, water, wet wipes, and mosquito repellent. Accommodation taxes. Plus travel assistance insurance.

• Sri Lanka Entry Visa.
• Electronic Travel Authorization (ETA) is mandatory before entering Sri Lanka and can be obtained through the official website https://www.eta.gov.lk/. The tourist ETA allows a stay of up to 30 days with double entry and is free for Spanish citizens and other eligible nationalities. Although there is no cost, its processing and approval prior to the trip are mandatory.
• Tips.
• Optional insurance.
• Drinks during lunches and dinners.
• Camera and video permits at monuments.
• Tickets to attend the Perahera Festival.
• Availability of hotel rooms before or after the hours established by each establishment (generally check-in from 3:00 PM and check-out until 10:00 AM).
• In general, any extra service not specified in the previous section, such as special meals, personal expenses, or anything else not specified as included.

- MANAGEMENT FEES - From the moment the booking is made €30 / booking

- FLIGHTS: 100% penalty from the moment the airline tickets are issued. Date and name changes not permitted.

- LAND SERVICES:

May, June, September, October, November, March, and April:

*Cancellations received up to 32 days prior to the service start date will not incur a penalty.

*Cancellations received between 31 and 22 days prior to the service start date will incur a penalty of 25% of the total service cost.

*Cancellations received between 21 and 16 days prior to the service start date will incur a penalty of 50% of the total service cost.

*Cancellations received from 15 days prior to the service start date will incur a penalty of 10 ... %.

July, August, December, January, and February:

*Cancellations received up to 47 days prior to the start date of services will not incur a penalty.

*Cancellations received between 46 and 32 days prior to the start date of services will incur a penalty of 50% of the total cost of services.

*Cancellations received 31 days or less prior to the start date of services will incur a penalty of 100%.

Guaranteed departures from 2 passengers according to the published schedule for this program. On departures with fewer than 6 passengers, there will be no tour guide but a Spanish-speaking driver-guide.

The deadline for booking requests for this tour or extra services is 21 days prior to arrival in Sri Lanka, except for arrivals between July 19 and August 30, for which the deadline is 30 days prior to arrival. After this deadline, any changes or additional services will incur an emergency booking fee.

- Possible changes to accommodations: If any of the hotels included in this program are unavailable at the time of booking, an alternative will be offered with a corresponding price adjustment.

-This program does not offer triple room accommodations.

- Breakfast included in the hotels has assigned times according to each hotel's policies, generally between 6:30 a.m. and 9:30 a.m. Outside of the hotel's designated hours, the passenger will forfeit this service. Room service or breakfast bags are available at an additional cost.

- Early arrival at the hotel on the first day of travel does not guarantee room availability. Standard check-in times apply unless additional nights are purchased to ensure immediate access to the rooms. Rooms are generally available from 3:00 PM.

-Free time: During free time, clients do not have transportation or a local guide.

-Possible route change: Our representative in Sri Lanka has the right to modify the program for the client's benefit or due to force majeure. If weather conditions or other events beyond our control require it, the order of the itinerary may be affected.

-Photos and videos: In some places in Sri Lanka, taking photos or recording videos is not permitted. Please check with your guide before starting your visit to avoid misunderstandings with local authorities.

-Special diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Sri Lanka, although it is not possible to guarantee any type of special diet or menu.

-Consumer withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients choose not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-People with reduced mobility: Many places in Sri Lanka, hotels, and transportation are not wheelchair accessible. Wheelchairs: Please inquire and notify us before booking. Any additional assistance costs required during the tour will be the responsibility of the client.

-Luggage: In case of lost luggage by the airlines, it will be the passenger's responsibility to manage the claim and contact the company directly to arrange for delivery or any applicable compensation. Luxotour will not be responsible for any procedures related to lost or damaged luggage.

-Conduct during the trip: If a passenger's behavior jeopardizes the tour's operation and/or causes discomfort to the rest of the group, they will be required to leave the tour without any discount or refund for services they are unable to enjoy.

-Credit card: Hotels generally require a credit card or cash deposit as a guarantee to provide services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and entry requirements in Sri Lanka: It is the client's responsibility to be aware of the current entry and exit regulations for the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and health requirements vary from country to country and may be subject to change at short notice.

This program does not have a discount for children.