Unique Thailand, no flights

• Transfers, visits and excursions described in the itinerary, in regular service and with a Spanish-speaking guide, except for the visit to the Elephant Sanctuary, which will be with an English-speaking guide.
• 1 lunch at a local restaurant (drinks not included).
• 3 nights in Bangkok, with breakfast.
• 3 nights in Chiang Mai, with breakfast.
• 3 nights in Phuket, with breakfast.
• Entrance fees to the places detailed in the itinerary.
• Accommodation taxes.
• Plus travel assistance insurance.

• Flights.
• Tips.
• Optional insurance.
• Drinks.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses, or any other service not specified as included.

- MANAGEMENT EXPENSES - From the moment the reservation is made €30 / reservation

- FLIGHTS: 100% penalty from the moment the tickets are issued. air tickets. Change of date and name Not allowed.

- TOUR: 

 Cancellations received up to 46 days prior to the start date of the services , without penalty.

 Cancellations received between 45 and 25 days prior to the start date of the services, will have a penalty of 30% of the total cost of the services.

 Cancellations received between 24 and 10 days prior to the start date of the services, will have a penalty of 50% of the total cost of the services.

Cancellations received from 9 days prior to the date from the beginning of the services, they will have a 100% penalty.

- HOTELS IN PHUKET: 

 The penalty for cancellation varies according to the chosen hotel. Consult in each case.

- Guaranteed daily departures for 2 or more passengers.

- The published prices for children are only valid for children under 12 years old and sharing a room with two adults. Children 12 years and older pay as adults. Maximum 2 children per room.

-Free time: During free time, clients do not have access to transportation or a local guide.

-Possible route changes: Our representative in Thailand has the full right to modify the program for the benefit of the client or due to force majeure without losing any of the scheduled visits. The itinerary is subject to change depending on the flights chosen by the client, as well as weather conditions.

-Possible changes in accommodations: If it is not possible to confirm the planned hotels for any of the departures, the client will be offered an alternative within the same contracted category.

-Regarding accommodations, please note that there is no official category for hotels in Thailand. The hotel categories offered in this program are a guideline compared to those in Europe; they are not official categories.

-The breakfasts included in the hotels have schedules assigned according to the policies of each hotel establishment, generally being between 6:30 a.m. and 10:00 a.m. Outside of the schedule established by each hotel, the passenger will not lose this service. Room service or breakfast bags are available at an additional cost.

-Early arrival at the hotel on the first day of travel does not guarantee room availability. Standard check-in times apply unless additional nights are purchased to guarantee immediate room access. Rooms are generally available from 3:00 PM. There is also a check-out time on the day of departure, which is between 10:00 AM and 11:00 AM.

-Triple rooms generally only have 2 beds.

-Things to keep in mind when choosing a beach: We suggest you consider the weather conditions before choosing your beach destination in Thailand. During the summer months, mainly July and August, it is recommended to choose any of the beach destinations in the Gulf of Thailand (e.g. Koh Samui) and for the rest of the year, any of the destinations in the Andaman Sea (e.g. Phuket and Krabi).

-If the customer chooses to return to their city of origin via Bangkok, the minimum connection time between a domestic flight and an international flight is 3 hours. Buying a connection with less time than recommended may result in missing your international flight, in which case the customer would be responsible for the extra costs resulting from missing the flight.

-Luggage: In the event of loss of luggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.

-People with reduced mobility: some places, hotels and transport are not adapted for wheelchairs, please check and notify us before making your reservation. Any additional assistance costs required throughout the tour will be borne by the client.

-Special foods: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Thailand, although it is not possible to guarantee any type of special diet or menu.

-Consumer withdrawal: The tour is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.

-Behavior during the trip: In the event that the attitude of a passenger jeopardizes the operation of the tour and / or causes inconvenience to the rest of the group, they will be forced to leave the tour without any type of discount or refund for the services they cannot enjoy.

-Credit card: for Generally, hotels require a credit card or cash deposit from the passenger as a guarantee to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and entry requirements for Thailand: It is the client's responsibility to inform themselves of the current regulations regarding entry and exit to the country to which they are traveling, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa regulations, health requirements, transit and entry vary from one country to another and, in turn, are subject to change at short notice and without prior notice.