Parks and capitals of western Canada

• Scheduled flights.
• Airport/hotel/airport transfers.
• Vancouver-Victoria-Vancouver ferry.
• Transportation in regular service with a Spanish-speaking driver-guide.
• Tours described in the itinerary, in regular service with a Spanish-speaking guide.
• 9 nights hotel accommodation with breakfast included.
• 1 dinner at the ranch.
• Admission to Heritage Park in Calgary.
• Ice Explorer ride (Icefields Icefields).
• Admission to Butchar Gardens in Victoria.
• Porterage gratuities for handling one suitcase per passenger (if the client travels with more than one suitcase, handling of each additional suitcase will be charged separately).
• Plus travel assistance insurance.

• ETA or visa.
• Drinks during dinner at the ranch.
• Lunches and dinners not specified as included.
• Optional insurance.
• Tips for drivers and guides.
• Tips at restaurants and hotels.
• Personal expenses.
• As well as any other service not specified as included.

-Flights: Once issued, tickets are non-refundable. Date changes are only permitted before ticket issuance. Name change not permitted.

-Administration fees: €30 per booking.

-Land services (*):

  *Up to 36 days prior to departure: Free cancellation.

  *Cancellations received between 35 and 31 days prior to departure will incur a 20% penalty.

  *Cancellations received between 30 and 15 days prior to departure will incur a 50% penalty.

  *Cancellations received between 14 and 8 days prior to departure will incur a 75% penalty.

  *Cancellations received within the Cancellations made 7 days or less prior to departure will incur a 100% penalty.

(*)Additionally: Stampede Season: 100% of the hotel cost in Calgary if cancelled 45 days or less in advance. FIFA World Cup Season: 100% of the hotel cost in

Vancouver

-Guaranteed departures from 2 passengers, according to the departure schedule published for this program.

-Free time: During free time, clients will not have access to transportation or a local guide.

-Possible route change: Our representative in Canada has the right to modify the program for the client's benefit or due to force majeure.

-Hotel list: Hotels will be confirmed 31 days prior to departure, based on those published in the program, and may vary depending on availability at the time the booking request is received. If the hotels listed in the program cannot be offered, other hotels of a similar category will be offered, and this will be specified in our confirmation. Once accepted, no claims for hotel changes will be accepted. Hotel rooms are standard category. For other room types, please inquire about the supplement.

-Transfers: In cases where the client requests a hotel change, transfers from one hotel to another are not included. Passengers with extra nights not booked through Luxotour forfeit their right to arrival and/or departure transfers. Passengers with extra nights in hotels other than those specified in the program must arrange their hotel change at their own expense.

-Porterage and Optional Services: Handling of one suitcase per passenger is included at all hotels. Baggage handling at airports is not included. The charge per suitcase is CAD 5 per piece, per movement. Luxotour is not responsible for any excursion or service that has not been booked and paid for before the start of the trip.

-Waiting Time at Airports: The waiting time for our guides, based on the flight information provided by the client, will be a maximum of one and a half hours. After this time, the passenger must use another means of transport and no refund will be issued.

-Information required for reservation management: In order to offer you better service, we ask that when making your reservation, you provide us with as much information as possible, especially the passenger's full name and their flight locator. No refund will be issued if the information provided is incorrect.

-included breakfasts at hotels have assigned times according to the policies of each hotel establishment, generally between 6:30 a.m. and 9:30 a.m. Outside of the hours established by each hotel, the passenger will forfeit this service. Room service or breakfast bag rentals have an additional cost.

-Early arrival at the hotel on the first day of travel does not guarantee that rooms will be available.

Standard check-in times apply unless additional nights are purchased to guarantee immediate access to rooms. Rooms are generally available from 3:00 PM. Triple and quadruple rooms: In Canada, triple and quadruple rooms do not have three or four beds, but rather two beds where guests must be accommodated. Luggage: In case of lost luggage by the airlines, it is the passenger's responsibility to manage the claim and contact the airline directly to arrange for delivery or any applicable compensation. Luxotour will not be responsible for any claims related to lost or damaged luggage. Accessibility for people with reduced mobility: Some locations, hotels, and transportation are not wheelchair accessible. Please check and notify us before making your reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Canada, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's behavior jeopardizes the operation of the tour and/or causes discomfort to the rest of the group, they will be obliged to leave the tour without any discount or refund for the services they cannot use.

-Credit Card: All hotels in Canada They require the passenger to provide a credit card or cash deposit as a guarantee to facilitate services such as telephone calls, minibar, laundry, room service charges, etc…

-Tips: Tipping is mandatory in Canada, ranging from 15%, 18%, or 20% depending on the establishment. Tips for porters at airports are CAD$2.00, at hotels CAD$3.00 to $4.00 per piece, and for guides and/or drivers CAD$8.00 per person per day.

-Personal Documentation and Entry Requirements for Canada: It is the client's responsibility to be informed about the current entry and exit regulations of the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, and entry regulations vary from country to country and may be subject to change at short notice.

The prices published for children under 12 years of age apply only when they share a room with two adults and without the right to an extra bed. From the age of 12 they pay as an adult.