Different Japan

• Scheduled flights.
• Scheduled transfers with a Spanish-speaking guide or assistance, except on train journeys.
• Economy class train tickets, according to the routes described in the itinerary.
• Visits and excursions described in the itinerary, with a regular service and a local Spanish-speaking guide.
• 8 lunches at a local restaurant (without drinks) and 2 dinners (without drinks).
• 14 nights' accommodation, with breakfast.
• Handling of one normal-sized suitcase up to 23 kilos per person.
• Plus travel assistance insurance.

• Tips to drivers and guides.
• The handling of extra luggage will have a charge with direct payment at destination.
• Drinks during lunch and dinner.
• Optional insurance.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses or any other not specified as included.

- MANAGEMENT EXPENSES - From the moment the reservation is made €30 / reservation.

- FLIGHTS: 100% penalty from the moment the ticket is issued. air tickets. Change of date and name Not allowed.

- TOUR:

 *Cancellations received up to 21 days prior to the start date of the services, without penalty.

 *Cancellations received between 20 and 14 days prior to the start date of the services, will have a penalty of 20% of the total cost of the services.

 *Cancellations received between 13 and 8 days prior to the start date of the services, will have a penalty of 40% of the total cost of the services.

*Cancellations received between 7 and 4 days prior to the start date of the services, will have a penalty of 60% of the total cost of the services.

*Cancellations received from 3 days prior to the start date of the services, will have a penalty of 100%.

-Guaranteed departures for 2 or more passengers.

-The deadline for reservation requests for this tour or extra services will be 21 days prior to arrival in Japan. After this deadline, any changes or added services will incur an emergency handling fee. Requests for changes or new services cannot be guaranteed after the reservation deadline.

-Customers who choose to enjoy an “ONSEN” (hot springs), please note that for cultural reasons, access to the hot springs is not permitted to customers with tattoos.

-People with reduced mobility: many places in Japan, hotels and transportation are not adapted for wheelchairs, please inquire and notify before making your reservation. Any additional costs for assistance required throughout the tour will be borne by the customer.

-Rooms: The double bed is not available. Since double beds are not common in Japan, most hotels do not have this type of room. We can request them from the hotel, but we cannot guarantee them.

Single-occupancy rooms may be smaller than double-occupancy rooms.

Triple rooms cannot be guaranteed until confirmation is received from the individual hotels. These rooms are generally double rooms with 2 beds + 1 small folding bed.

-Possible changes in accommodation: if for any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Japan, although it is not possible to guarantee any type of special diet or menu.

-Arrival transfer in Kyoto: transfers for flights arriving in Kyoto between 10:00 p.m. and 6:00 a.m. will have an additional fee.

-Visits: from 10 people, the tours are operated by taxi, private car, mini-bus or coach, with an English-speaking guide according to the itinerary, including entrance fees to the monuments specified in the itinerary. Tours with fewer than 10 people are operated by public transport.

-Clients will spend some nights without their luggage, so please prepare hand luggage (up to 10kg) for those nights, as detailed in the itinerary.

-Free time: During free time, clients do not have access to transportation or a local guide.

-Possible route changes: Our representative in Japan has the full right to modify the program for the benefit of the client or due to force majeure without missing any of the scheduled visits.

-Luggage: In case of loss of luggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.

-Consumer withdrawal: the tour is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.

-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the tour without any type of discount or refund for the services they cannot enjoy.

-Credit card: generally, hotel establishments require the passenger to have a credit card or a cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and Entry requirements for Japan: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit to the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and are subject to change at short notice.

The price for children ages 0-5.99 does not include: crib, bed, breakfast, lunch, and dinner, and seats on trains and buses. If the guest requires these services, they will have to pay as a child from ages 6-11. Children 12 and older pay as an adult. Children always share a room with two adults. Maximum one child per room.

• For flights departing Tokyo before 11:30 a.m., there may not be time to enjoy breakfast at the hotel. Hotels do not offer box breakfast options and do not refund uneaten breakfasts.
• Arrival and departure transfers in Tokyo will be via regular service shared with other guests and with a Spanish-speaking guide. In some cases, transfers to/from the hotel may not be direct.
• Train: Reserved seats will be in Economy Class. This program does not offer the option to reserve First Class seats.
• Sightseeing: For groups of 6 or more passengers, the tour is operated by taxi, private car, minibus, or coach, with a Spanish-speaking guide. For groups of up to 5 passengers, the tour is operated by public transportation.

• The program includes a hike of approximately one hour (about 3 km) along the KUMANO KODO (Kumano Way), the sister route of the Camino de Santiago in Spain and declared a World Heritage Site by UNESCO. It is recommended to pack long-sleeved clothing, footwear suitable for dirt roads, a towel, umbrella, or raincoat. If any passenger is unable to hike the Kumano Way due to physical condition or other reasons (always at the discretion of the guide), they are asked to refrain from doing so. In these cases, the client will wait on the bus, at Kumano Hongu Taisha, or at the place indicated by the guide.
• In Kawayu Onsen and Takayama, you can enjoy the ONSEN (hot springs). Please note that for cultural reasons, guests with tattoos are not permitted access to the hot springs.
• On some sections of the tour, guests will spend nights without luggage (1 night in Hiroshima, 1 night in Koyasan, 1 night in Kawayu Onsen, 1 night in Kanazawa, and 1 night in Takayama). It is recommended to prepare hand luggage (maximum 10 kg) for these nights as detailed in the itinerary.
• Tipping to drivers and guides is voluntary.