Heartbeats of South Africa

• Scheduled flights.
• Arrival and departure transfers in Johannesburg and Cape Town, with English-speaking driver
• 1 night hotel in Johannesburg.
• 3 nights camping in the Kruger National Park area.
• 3 nights hotel in Cape Town.
• 7 breakfasts, 2 lunches, and 5 dinners.
• Scenic tour of Johannesburg and Soweto, including entrance to the Hector Pieterson Museum.
• Scenic drive with entrance to the Blyde River Canyon.
• Kruger National Park safaris in open 4x4 vehicles with a maximum of 10 people per vehicle (8 passengers, 1 guide, and 1 driver/ranger).
• (Conservation fees included).
• Safari in the Sabi Sands Private Reserve, in an open 4x4 vehicle with a maximum of 10 people per vehicle (8 passengers, 1 guide, and 1 driver/ranger). (Conservation fees included).
• Penguin and Pinotage Tour from Cape Town, with a Spanish-speaking guide.
• Spanish-speaking tour leader from day 3 to day 5.
• Plus travel assistance insurance.

• Visa.
• Tips for porters at airports and hotels.
• Tips for drivers and guides.
• Optional insurance.
• Drinks during lunch and dinner.
• In general, any extra service not specified above, such as special meals, personal expenses, or anything else not specified as included.

-Guaranteed departures from 2 passengers, arriving in Johannesburg on Tuesdays from May to November. This program is not available the rest of the year.

-Breakfast included at hotels has assigned times according to each hotel's policies, generally between 6:30 a.m. and 9:00 a.m. Outside of the hotel's established hours, the passenger will forfeit this service. Room service or breakfast bag services are available at an additional cost.

-Early arrival at the hotel on the first day of travel does not guarantee room availability. Standard check-in times apply unless additional nights are purchased to guarantee immediate access to rooms. Rooms are generally available from 2:00 p.m. On the other hand, the use of hotel rooms on the day of departure is only permitted until 10:00 AM.

-Free time: During free time, clients will not have access to transportation or a local guide.

-Possible route change: Our representative in South Africa has the right to modify the program for the client's benefit or due to force majeure. In this program, which includes road transfers to the Kruger National Park area, en route visits are subject to weather conditions and travel time. Depending on these factors, some of the planned stops may not be possible, especially during June, July, and August when it gets dark earlier and entry to the park area is not permitted after 5:00 PM.

-Possible changes to accommodations: If it is not possible to confirm the planned hotels or lodges for any of the departures, an alternative will be offered to the client within the same contracted category.

-Luggage: In case of lost luggage by the airlines, it is the passenger's responsibility to manage the claim and contact the airline directly to arrange for delivery or any applicable compensation. Luxotour will not be responsible for any claims related to lost or damaged luggage.

-People with reduced mobility: Some places, hotels, and transportation are not wheelchair accessible; please check and notify us before making your reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in South Africa, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's attitude jeopardizes the operation of the tour and/or causes discomfort to the rest of the group, they will be obliged to leave the tour without any discount or refund for the services they cannot use.

-Credit Card: Generally, Hotels require passengers to provide a credit card or cash deposit as a guarantee to facilitate services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal Documentation and Entry Requirements for South Africa: It is the client's responsibility to inform themselves about the current entry and exit regulations of the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, vaccination, and health requirements vary from country to country and may be subject to change at short notice.

- MANAGEMENT FEES - From the moment the booking is made: €30 / booking

- FLIGHTS: 100% penalty from the moment the airline tickets are issued. Date and name changes are not permitted.

- GROUND SERVICES: 

 Cancellations received between 35 and 15 days prior to the start date of the services will incur a penalty of 50% of the total cost of the services.

 Cancellations received within 14 days prior to the start of the services will incur a penalty of 100%.

-This program does not have a child discount.

-If traveling with children under 7 years old, safaris in Kruger Park must be done in private service. Please inquire about the supplement.

Johannesburg: Sunrock GuestHouse or similar

Kruger Park Area: Langa Langa Safari Camp or similar

Cape Town: Cape Town Lodge Hotel