-Flights: change of date allowed only before the flights are issued. Once tickets are issued, they are non-refundable. Name change not permitted.
-Management fees: €20 per person from the moment of confirmation.
-Land services:
*Up to 21 working days prior to the departure of the tour: Cancellation without charge.
*Cancellations between 20 and 10 days working days prior to the departure of the circuit, will have a penalty of 25% of the total amount.
*Cancellations between 9 and 4 business days prior to the departure of the circuit, will have a penalty of 50% % of the total amount.
*Cancellations less than 3 business days prior to the departure of the circuit will have a penalty of 100% of the total amount.
* In the event that the client decides to reduce the program for personal reasons, unused services will not be refunded.
-The order of the visits may vary, but always maintaining the content of the trip.
-Possible changes in accommodations: if any of the outings were not possible confirm the planned hotels, an alternative will be offered to the client within the same contracted category.
-Baggage: In case of loss of luggage by the airlines, it will be the responsibility of the passenger manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to loss or breakage of suitcases.
-People with reduced mobility: many places in Tunisia, hotels and transport are not adapted for wheelchairs , please consult and notify it before making the reservation. Any additional cost of assistance that they require throughout the tour will be borne by the client.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. .) must be communicated before arrival in Tunisia, although it is not possible to guarantee any type of diet or special menu.
-Consumer withdrawal: the circuit is sold as a closed package , so there will be no refund or discount for the services that customers decide not to enjoy or in which they cannot participate due to personal or medical reasons, flight schedules or other events.
-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the circuit without any type of discount or refund for the services that you cannot enjoy.
-Credit card: generally, hotels require the passenger a credit card or a cash deposit as a guarantee in order to facilitate the services telephone call services, extras in bars and restaurants, minibar, laundry, room service charges, etc.
-Personal documentation and entry requirements in Tunisia: it is the responsibility of the client to find out about the current regulations regarding entry and exit of the country to which they are traveling, as well as to carry the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Keep in mind that visa, transit and entry regulations vary from one country to another and, in turn, can be modified at short notice and without prior notice.
This program does not admit children under 2 years of age. The published price for children from 2 years and under 12 requires sharing a room with two adults. Maximum 1 child per room. From 12 years old they pay as an adult.
Flight from your home city to Tunis-Carthage International Airport.
Airport-Hotel transfer.
Accommodation at selected hotel.
Breakfast and departure for El Jem, where we will visit its Roman amphitheater, the largest in Africa and rivaling even that of Rome for its sheer size. Continue to Matmata. Arrival and lunch. Visit a troglodyte house (a typical underground house of the Berber people) and departure for Douz, known as "the gateway to the desert." Arrival and check-in at the hotel. Rest of the day at leisure. Dinner and overnight stay.Optional activity: In Douz, you will have the opportunity to take an optional excursion through the Saharan dunes on camelback. Payment for this activity will be made directly at the destination.
Accommodation in selected hotel.
Breakfast, then departure for Tozeur, capital of “El Jerid,” the palm grove region. We pass first by Chott El Jerid, a spectacular salt lake known for its mirages and located just 25 meters above sea level. Arrival in Tozeur and check-in at the hotel. Lunch and the rest of the day at leisure. Dinner and overnight stay.
Optional activity: In Tozeur, you will be offered the option of taking an optional 4x4 excursion to the mountain oases of Chebica and ONG Ejmel. Payment for this excursion will be made directly at the destination.
Breakfast and departure for Qairouan, the fourth holy city of Islam. Arrival and visit of the Grand Mosque, the oldest in North Africa, the Cisterns (Aghlabid Pools), and the Barber's Mausoleum. Lunch, visit to a carpet cooperative, and free time in the medina. Then departure for Sousse.
Accommodation in selected hotel.
Stay at the hotel on an all-inclusive basis. Free day at your disposal to explore this walled city bathed by the Mediterranean Sea on your own.
Breakfast at the hotel and free time until your transfer to Tunis International Airport.
Flight from Tunis-Carthage International Airport to your home city. *
*Customers may choose to have the flight included in the package or purchase and book it independently.
Trip Book is that album you create while traveling around the world.
Collect your memories in the form of a Trip Book, print it and relive your trip for a lifetime. Don't let the photos of your trip get lost in your mobile gallery.
You can create your Trip Book and narrate the day-to-day of your trip. Write down daily stories, the best moments, add locations, get the kilometers traveled and much more. This way you'll capture the details at the moment.
Or if you prefer, you can create it in a couple of minutes once the trip is over, you just have to select the images, review the content, print it and receive it at home in a few days.
You can also create your Trip Book with several travelers, just add other members of the trip and share it with them so they can also upload photos and edit information related to the day to day of the trip.
A trip is much more than its photos, Trip Book is much more than a photo book.
If you need to stay connected to the internet during your trip, we offer this eSIM card, which will allow you to purchase navigation data according to your needs anywhere in the world. Simply scan a QR code to install it on your device in less than a minute.
Important note: Before purchasing this service, please confirm that your device is compatible with eSIM cards.
To confirm your phone is compatible, dial *#06# on your phone. If you see an "EID" number, it means your device is compatible with eSIM.