Northern Vietnam

• Scheduled flights.
• Transfers, visits, and excursions described in the itinerary, in regular service and with local Spanish-speaking guides, except on board the Halong Bay cruise where guides are not allowed; clients will be assisted by the ship's crew in English.
• 4 lunches at local restaurants (drinks not included).
• 3 nights hotel in Hanoi, with breakfast.
• 1 night cruise in Halong Bay (with lunch, dinner, and brunch) (drinks not included).
• 2 nights hotel in Pu Luong, with breakfast.
• 1 night hotel in Ninh Binh, with breakfast.
• Entrance fees to the sites detailed in the itinerary.
• Pousse cycle ride.
• Bottle of water and refreshing towel per excursion day.
• Plus assistance insurance. trip.

• Tips.
• Optional insurance.
• Vietnam visa processing fee (USD 40 per person, single entry).
• Vietnam visa fee (USD 25 per person, single entry).
• Drinks during lunch, dinner, and brunch.
• Generally, any extra services not specified above, such as special meals, personal expenses, or anything else not specified as included.

- MANAGEMENT FEES - From the moment the booking is made €30 / booking

- FLIGHTS: 100% penalty from the moment the airline tickets are issued. Date and name changes not permitted.

- LAND SERVICES:

Cancellations received up to 36 days prior to the service start date will not incur a penalty.

Cancellations received between 35 and 25 days prior to the service start date will incur a penalty of 30% of the total service cost.

Cancellations received between 24 and 10 days prior to the service start date will incur a penalty of 50% of the total service cost.

Cancellations received between 9 and 4 days prior to the service start date will incur a penalty of 75% of the total service cost.

Cancellations received from 3 days prior to the service start date will incur a penalty of 100%.

-Guaranteed departures from 2 passengers, with arrival in Hanoi on Tuesdays.

-The deadline for booking for this tour or extra services will be 15 days prior to arrival in Vietnam for guaranteed departures and 30 days prior for non-guaranteed departures (private services). After this deadline, any new booking, change, or added service will incur an emergency handling fee. Requests for changes or additional services cannot be guaranteed after the booking deadline.

-Night Transfers (hotel/airport/hotel): Transfers for international flights arriving or departing between 9:00 PM and 7:00 AM will incur a surcharge.

-Delays in International Flight Arrivals: In the event of a delay of more than 3 hours on arrival flights at the destination airports, a surcharge will be applied to cover the waiting time for the guide and vehicle. Payment is made directly at the destination.

-Depending on the departure time of the return flight from Hanoi to your home city, there may not be enough time to complete the planned excursion that day.

If the client chooses to purchase a flight departing before 5:00 PM, they will not have enough time to complete the activity, and there will be no refund.

-Free Time: During free time, clients will not have access to transportation or a local guide.

-Possible Route Change: Our representative in Vietnam has the right to modify the program for the client's benefit or due to force majeure. The itinerary is subject to change depending on the flights chosen by the client, as well as weather conditions.

-Possible Changes to Accommodations: If it is not possible to confirm the planned hotels for any of the departures, the client will be offered an alternative within the same contracted category.

-Regarding accommodations, please note that there is no official hotel rating system in Vietnam. The hotel categories offered in this program are for guidance only, comparing them to categories in Europe; they are not official categories.

-Triple Rooms

The prices published for children are only valid for children under 12 years of age and always sharing a room with two adults. From 12 years old they pay as an adult. Maximum 1 child per room.