A Different Japan, Without Flights

• Domestic flight: Fukuoka-Tokyo, in economy class with one checked bag of up to 20 kg (any additional weight fees will be charged to the client).
• Transfers, in regular service, with a Spanish-speaking guide or assistance, except for train journeys.
• Visits and excursions described in the itinerary, in regular service with a local Spanish-speaking guide.
• 5 lunches in local restaurants (drinks not included) and 3 dinners (drinks not included).
• 7 nights' accommodation, with breakfast.
• Handling of one standard-size bag up to 23 kg per person.
• Plus travel assistance insurance.

• International flights.
• Tips for drivers and guides.
• Handling of extra luggage will incur a charge payable directly at the destination.
• Drinks during lunch and dinner.
• Optional insurance.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses, or anything else not specified as included.

-MANAGEMENT FEES:

From the moment the booking is made, €30 / booking.

- FLIGHTS:

100% penalty from the moment the airline tickets are issued. Date and name changes not permitted.

- CIRCUIT:

*Cancellations received between 22 and 16 days prior to the service start date will incur a penalty of 20% of the total service cost.

*Cancellations received between 15 and 10 days prior to the service start date will incur a penalty of 40% of the total service cost.

*Cancellations received between 9 and 6 days prior to the service start date will incur a penalty of 60% of the total service cost.

*Cancellations received 5 days or less prior to the service start date will incur a penalty of 100%.

-Guaranteed departures for 2 or more passengers.

-The deadline for reservation requests for this tour or extra services will be 21 days prior to arrival in Japan. After this deadline, any changes or added services will incur an emergency handling fee. Requests for changes or new services cannot be guaranteed after the reservation deadline.

-Customers who choose to enjoy an “ONSEN” (hot springs), please note that for cultural reasons, access to the hot springs is not permitted to customers with tattoos.

-People with reduced mobility: many places in Japan, hotels and transportation are not adapted for wheelchairs, please inquire and notify before making your reservation. Any additional costs for assistance required throughout the tour will be borne by the customer.

-Rooms: The double bed is not available. Since double beds are not common in Japan, most hotels do not have this type of room. We can request them from the hotel, but we cannot guarantee them.

Single-occupancy rooms may be smaller than double-occupancy rooms.

Triple rooms cannot be guaranteed until confirmation is received from the individual hotels. These rooms are generally double rooms with 2 beds + 1 small folding bed.

-Possible changes in accommodation: if for any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Japan, although it is not possible to guarantee any type of special diet or menu.

-Arrival transfer in Kyoto: transfers for flights arriving in Kyoto between 10:00 p.m. and 6:00 a.m. will have an additional fee.

-Visits: from 10 people, the tours are operated by taxi, private car, mini-bus or coach, with an English-speaking guide according to the itinerary, including entrance fees to the monuments specified in the itinerary. Tours with fewer than 10 people are operated by public transport.

-Clients will spend some nights without their luggage, so please prepare hand luggage (up to 10kg) for those nights, as detailed in the itinerary.

-Free time: During free time, clients do not have access to transportation or a local guide.

-Possible route changes: Our representative in Japan has the full right to modify the program for the benefit of the client or due to force majeure without missing any of the scheduled visits.

-Luggage: In case of loss of luggage by the airlines, it will be the passenger's responsibility to manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to lost or broken luggage.

-Consumer withdrawal: the tour is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.

-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the tour without any type of discount or refund for the services they cannot enjoy.

-Credit card: generally, hotel establishments require the passenger to have a credit card or a cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and Entry requirements for Japan: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit to the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and are subject to change at short notice.

This program does not offer discounts for children.

• For flights departing Tokyo before 11:30 AM, there may not be time to have breakfast at the hotel. Hotels do not offer a takeaway breakfast box and do not refund uneaten breakfasts.
• Arrival and departure transfers in Tokyo will be shared with other guests and will include a Spanish-speaking assistant. In some cases, the transfer to/from the hotel may not be direct.
• Sightseeing: For groups of 6 or more passengers, the tour is operated by taxi, private car, minibus, or coach, with a Spanish-speaking guide. For groups of up to 5 passengers, the tour is operated by public transportation.