Kenya and the Big Five of the North

• Round-trip scheduled flights from your city of origin to Nairobi.
• Arrival and departure transfers in Nairobi.
• Transportation in a 4x4 vehicle during the safari (maximum of 6 passengers per vehicle, not for exclusive use), with a Spanish-speaking driver-guide guaranteed from 2 passengers.
• 1 night in Nairobi with breakfast.
• Full board during the safari (drinks not included).
• 2 nights in Samburu National Reserve.
• 1 night in Lake Nakuru National Park.
• 2 nights in Maasai Mara National Reserve.
• Park entrance fees.
• Recyclable stainless steel water bottle.
• Safari hat and Kenyan coffee pouch.
• Plus travel assistance insurance.

• Visa.
• Tips.
• Emergency and evacuation services (“flying doctors”).
• Optional insurance.
• Drinks.
• In general, any extra service not specified above, such as special meals, personal expenses, or anything else not specified as included.

- MANAGEMENT FEES: From the moment the booking is made €30 / booking

- FLIGHTS: 100% penalty from the moment the airline tickets are issued. Date and name changes not permitted.

- LAND SERVICES:

Cancellations received between 60 and 46 days prior to the service start date will incur a penalty of 25% of the total service cost.

Cancellations received between 45 and 31 days prior to the service start date will incur a penalty of 50% of the total service cost.

Cancellations received between 30 and 15 days prior to the service start date will incur a penalty of 75% of the total service cost.

Cancellations received within 14 days prior to the service start date will incur a penalty of 100% of the total service cost.

The published prices for children are valid for children under 12 years old sharing a room with two adults. Once they turn 12, they pay the adult rate.

Maximum 1 child per room.

-Guaranteed departures from 2 passengers: Sunday year-round (arriving in Nairobi on Monday).

-Free time: During free time, clients will not have access to transportation or a local guide.

-Possible route change: Our representative in Kenya has the right to modify the program for the client's benefit or due to force majeure without missing any of the scheduled visits.

-Possible changes to accommodations: If it is not possible to confirm the planned hotels or lodges for any of the departures, an alternative will be offered to the client within the same contracted category.

-Triple rooms generally only have 2 beds.

-Luggage: In case of lost luggage by the airlines, it will be the passenger's responsibility to manage the claim and contact the airline directly. to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing of lost or damaged luggage.

-People with reduced mobility: some places, hotels and transport are not adapted for wheelchairs, please check and notify before making the reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Kenya, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's behavior jeopardizes the operation of the tour and/or causes discomfort to the rest of the group, they will be obliged to leave the tour without any discount or refund for the services they cannot use.

-Credit Card: Generally, Hotels require passengers to provide a credit card or cash deposit as a guarantee to cover services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal Documentation and Entry Requirements for Kenya: It is the client's responsibility to be aware of the current entry and exit regulations for the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and may be subject to change at short notice.