Madagascar getaway

-Scheduled flights.

-Assistance in Spanish upon arrival at Antananarivo International Airport.

-Arrival and departure transfers in Antananarivo.

-Transportation in an air-conditioned vehicle.

-8 nights in a hotel, with breakfast.

-6 dinners (drinks not included).

-Entrance fees to the National Parks and reserves described in the itinerary.

-Local guides in parks and reserves.

-Visits and excursions mentioned in the program.

-Spanish-speaking tour guide.

-24-hour telephone assistance in Spanish for the client at the destination.

-24-hour on-site assistance in Spanish in case of emergency in Antananarivo.

-24-hour emergency information service in Spanish for travel agencies and family members of the Customers.

-Tourist, accommodation and municipal taxes.

-Plus travel assistance insurance.

-Visa.

-Optional insurance.

-Tips and personal expenses.

-Drinks.

-Lunches and dinners not specified in the program as included.

-Optional activities.

-Any other service not specified as included.

Land Services:

• Cancellations made between 62 and 47 days before the start of the trip are subject to a penalty of 25% of the total amount of the confirmed services.
• Cancellations made between 46 and 32 days before the start of the trip are subject to a penalty of 50% of the total amount of the confirmed services.
• Cancellations made between 31 and 16 days before the start of the trip are subject to a penalty of 75% of the total amount of the confirmed services.
• Cancellations made between 15 and 0 days before the start of the trip are subject to a penalty of 100% of the total amount of the confirmed services.

Flights:

Air bookings do not allow changes to Name.

Date changes are only permitted before the issuance of airline tickets.

Once issued, airline tickets are non-refundable.

Administration fees: €30 per booking from the time of confirmation.

-Guaranteed departures with a minimum of 2 passengers, according to the published departure schedule for this program.

-Free time: During free time, clients will not have access to transportation or a local guide.

-Possible route change: Our representative in Madagascar has the right to modify the program for the client's benefit or due to force majeure, without canceling any of the scheduled visits.

-Possible changes to accommodations: If it is not possible to confirm the planned hotels or lodges for any of the departures, an alternative will be offered to the client within the same contracted category.

-Luggage: In case of lost luggage by the airlines, it will be the passenger's responsibility to manage the claim and contact the airline directly to arrange for its delivery or any applicable compensation. Luxotour will not be responsible for any procedures related to lost or damaged luggage.

-People with reduced mobility: some places, accommodations and transport are not wheelchair accessible, please check and notify us before making your reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Madagascar, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's behavior jeopardizes the operation of the tour and/or causes discomfort to the rest of the group or at the hotels, they will be forced to leave the tour without any discount or refund for services they cannot use.

-Credit Card: Therefore, In general, hotels require a credit card or cash deposit from guests as a guarantee to provide services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal Documentation and Entry Requirements for Madagascar: It is the client's responsibility to be aware of the current entry and exit regulations for the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry, and vaccination regulations vary from country to country and may be subject to change at short notice.

This program does not admit children under 12 years old and from that age onwards they pay as adults.