Landscapes and ethnicities of Vietnam (without flights)

• Transfers, visits, and excursions as described in the itinerary, in regular service and with local Spanish-speaking guides, except on board the cruise in Halong Bay where guides are not permitted; clients will be assisted by the ship's crew in English.
• Domestic flights: Hanoi-Da Nang, Hui-Ho Chi Minh City.
• Overnight train ticket: Hanoi-Lao Cai, in a quadruple cabin.
• Express bus ticket: Lao Cai-Hanoi.
• 1 dinner in Hanoi at a local restaurant (drinks not included).
• 8 lunches at local restaurants (drinks not included).
• 1 night on the train (Hanoi-Lao Cai), in a shared quadruple cabin.
• 1 night in a hotel in Sapa, with breakfast.
• 2 nights in a hotel in Hanoi, with Breakfast. 1 night cruise in Halong Bay (with lunch, dinner, and brunch) (drinks not included). 2 nights hotel in Hoi An, with breakfast. 1 night hotel in Hue, with breakfast. 2 nights hotel in Ho Chi Minh City, with breakfast. Entrance fees to the sites detailed in the itinerary. Cycle ride (in Hanoi). Boat trip on the Hoai River in Hoi An and boat trip in the Mekong Delta. Bottle of water and refreshing towel per excursion day. Plus travel assistance insurance.

• Tips.
• Optional insurance.
• International flights arriving in Hanoi and departing from Ho Chi Minh City.
• Vietnam visa processing fee (USD 40 per person, single entry).
• Vietnam visa fee (USD 25 per person, single entry).
• Drinks at lunch, dinner, and brunch.
• Generally, any extra services not specified above, such as special meals, personal expenses, or anything else not specified as included.

- MANAGEMENT FEES - From the moment the booking is made €30 / booking

- LOCAL FLIGHTS and TRAIN: 100% penalty from the moment the airline tickets are issued. Date and name changes not permitted.

- LAND SERVICES:

Cancellations received up to 36 days prior to the service start date will not incur a penalty.

Cancellations received between 35 and 25 days prior to the service start date will incur a penalty of 30% of the total service cost.

Cancellations received between 24 and 10 days prior to the service start date will incur a penalty of 50% of the total service cost.

Cancellations received between 9 and 4 days prior to the service start date will incur a penalty of 75% of the total service cost.

Cancellations received from 3 days prior to the service start date will incur a penalty of 100%.

-Guaranteed departures from 2 passengers, with arrival in Hanoi on Sundays year-round.

-The deadline for booking for this tour or extra services is 15 days prior to arrival in Vietnam for guaranteed departures and 30 days prior for non-guaranteed departures (private services). After this deadline, any new booking, change, or added service will incur an emergency handling fee. Requests for changes or additional services cannot be guaranteed after the booking deadline.

-Night Transfers (hotel/airport/hotel): Transfers for international flights arriving or departing between 9:00 PM and 7:00 AM will incur a surcharge.

-International Flight Delays: In the event of a delay of more than 3 hours on arrival flights at the destination airports, a surcharge will be applied to cover the waiting time for the guide and vehicle. Payment is made directly at the destination.

-Depending on the departure time of the return flight from Ho Chi Minh City, there may not be enough time to complete the scheduled excursion that day. If the client chooses to purchase a flight departing before 8:00 PM, they will not have enough time to complete the activity, and there will be no refund.

-Free Time: During free time, clients will not have access to transportation or a local guide.

-Possible Route Change: Our representative in Vietnam has the right to modify the program for the client's benefit or due to force majeure. The itinerary is subject to change depending on the flights chosen by the client, as well as weather conditions.

-Possible Changes to Accommodations: If it is not possible to confirm the planned hotels for any of the departures, the client will be offered an alternative within the same contracted category.

-Regarding accommodations, please note that there is no official hotel rating system in Vietnam. The hotel categories offered in this program are for guidance only, comparing them to categories in Europe; they are not official categories.

-Triple Rooms

-Breakfast included in hotels has assigned times according to each hotel's policies, generally between 6:30 a.m. and 10:00 a.m. Outside of these times, guests will forfeit this service. Room service and breakfast bags are available at an additional cost.

-Early arrival at the hotel on the first day of travel does not guarantee room availability. Standard check-in times apply unless additional nights are purchased to guarantee immediate access to the rooms. Rooms are generally available from 3:00 PM. Check-out time is between 10:00 AM and 11:00 AM. Room availability outside of these hours will incur an extra charge. Please inquire for details.

-Luggage: In case of lost luggage by the airlines, it is the passenger's responsibility to file a claim and contact the airline directly to arrange for delivery or any applicable compensation. Luxotour will not be responsible for any claims related to lost or damaged luggage.

-Persons with Reduced Mobility: Some locations, hotels, and transportation options are not wheelchair accessible. Please check and notify us before making your reservation. Any additional expenses for assistance required throughout the tour will be the responsibility of the client.

-Special Diets: Cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Vietnam, although it is not possible to guarantee any type of special diet or menu.

-Consumer Withdrawal: The tour is sold as a fixed package, therefore there will be no refund or discount for services that clients decide not to use or in which they cannot participate due to personal or medical reasons, flight schedules, or other events.

-Conduct During the Trip: If a passenger's attitude jeopardizes the operation of the tour and/or causes discomfort to the rest of the group, they will be obliged to leave the tour without any discount or refund for the services they cannot use.

-Credit Card: Generally, hotels They require the passenger to provide a credit card or cash deposit as a guarantee to facilitate services such as telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal Documentation and Entry Requirements for Vietnam: It is the client's responsibility to inform themselves about the current entry and exit regulations of the country they are traveling to, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa regulations, health requirements, transit and entry requirements vary from country to country and may be subject to change at short notice.

The prices published for children are only valid for children under 12 years of age and always sharing a room with two adults. From 12 years old they pay as an adult. Maximum 1 child per room.